Meet our executive team.

Joel Benware, President

Joel drives Acmeware's strategic initiatives, enhancing customer relationships, and fostering collaboration within the healthcare technology sector. With over 20 years in hospital executive positions, Mr. Benware leads Acmeware's commitment to delivering innovative solutions and exceptional service to meet the evolving needs of healthcare organizations. Joel has held senior leadership roles at Samaritan Health in Watertown, NY as CIO from 2021 through mid-2023; at Northwestern Medical Center in St. Albans, VT, serving as Chief Information, Innovation and Compliance Officer from 2013-2019 and as Chief Operating Officer and Chief Compliance Officer from 2019-2021. Prior to these roles, he worked as Chief Information Officer of Alice Hyde Medical Center, Malone, NY, and Chief Technology Officer at the Albany College of Pharmacy. 

Glen D'Abate, CEO & Founder

Glen has over 35 years’ experience in the healthcare IT field, including 13 years at MEDITECH where he led development of the DR application. Since founding our company in 1998, Glen has guided Acmeware to be the preeminent leader in custom report solutions for the MEDITECH EHR. He is a recognized expert in providing innovative healthcare analytics and informatics solutions. Glen has a BS in Engineering from Trinity College and graduate degrees in Biomedical Engineering and Finance from Rensselaer Polytechnic Institute and Boston College, respectively.

Jamie Gerardo, VP Professional Services

Jamie first joined Acmeware in 2008 and currently oversees our Professional Services group. Jamie has been an integral part of Acmeware’s growth, including our custom reporting services and quality reporting implementation and project management. Jamie has a passion for databases and enjoys sharing information and teaching others. She has been involved with MEDITECH healthcare for the past 15 years, with a concentration on the Data Repository environment since 2005. She studied Business Administration in Management at Texas State University.

Terri Hughes, VP Business Development

Terri came to Acmeware in 2017 with over 30 years’ experience and leadership in the healthcare IT field. She was CIO at Cambridge Health Alliance for 10+ years, then spent 15 years in Vice President and Partner roles at various consulting companies, before becoming regional CIO with Tenet Healthcare. Throughout her career, Terri has focused on leading MEDITECH practices, engagement management, client satisfaction, and business development. Terri has an undergraduate degree in Management and Economics from Russell Sage College.

Greg D'Abate, VP Sales & Marketing

Greg started with Acmeware in 2013 and is responsible for the company’s branding, lead generation and new revenue generation. Prior to Acmeware, he spent three years working for a marketing agency in Atlanta, GA developing its digital marketing strategy and implementation. The first 22 years of Greg’s professional career were sales and marketing roles within the mortgage industry. Greg holds a bachelor’s degree with a double major in Economics and Political Science from Fairfield University.

Vivian Bader, VP Products & Development

Vivian started with Acmeware in 2016 and has been in healthcare for over 24 years, including IT and Quality roles at Memorial Hospital in Belleville, IL. Vivian provides leadership for Acmeware’s Professional Services group, ensuring our consultants have the skills and tools they need to be successful for our clients. Vivian holds a BS degree in Social Work from Southern Illinois University, where she started her healthcare career as a clinical social worker at Anderson Hospital. She also holds additional certifications in Microsoft SQL Server, Visual Studio, and Reporting Services.

Ian Proffer, Director of Communication & Training

Ian started as Acmeware's 4th employee in 2007. Since then he has served the company in many roles and worn many hats. Before joining Acmeware, he spent seven years in healthcare IT at Jefferson Healthcare in Port Townsend, WA and Harborview Medical Center in Seattle. Ian has worked for the last 25 years as a consultant, report writer, database analyst, administrator, and architect, including four years at Microsoft in the SQL Server group.