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Meet our executive team.

Joel Benware, President

Joel drives Acmeware's strategic initiatives, enhancing customer relationships, and fostering collaboration within the healthcare technology sector. With over 20 years in hospital executive positions, Mr. Benware leads Acmeware's commitment to delivering innovative solutions and exceptional service to meet the evolving needs of healthcare organizations. Joel has held senior leadership roles at Samaritan Health in Watertown, NY as CIO from 2021 through mid-2023; at Northwestern Medical Center in St. Albans, VT, serving as Chief Information, Innovation and Compliance Officer from 2013-2019 and as Chief Operating Officer and Chief Compliance Officer from 2019-2021. Prior to these roles, he worked as Chief Information Officer of Alice Hyde Medical Center, Malone, NY, and Chief Technology Officer at the Albany College of Pharmacy. 

 Glen D'Abate, CEO & Founder

Glen has over 35 years’ experience in the healthcare IT field, including 13 years at MEDITECH where he led development of the DR application. Since founding our company in 1998, Glen has guided Acmeware to be the preeminent leader in custom report solutions for the MEDITECH EHR. He is a recognized expert in providing innovative healthcare analytics and informatics solutions. Glen has a BS in Engineering from Trinity College and graduate degrees in Biomedical Engineering and Finance from Rensselaer Polytechnic Institute and Boston College, respectively.

Vivian Bader, VP Products & Development

Vivian started with Acmeware in 2016 and has been in healthcare for over 25 years, including IT and Quality roles at Memorial Hospital in Belleville, IL. Over the years, Vivian has provided leadership for Acmeware’s Professional Services group, ensuring our consultants have the skills and tools they need to be successful for our clients. Vivian now leads our Products & Development team as we continue to empower healthcare professionals with superior information to make knowledgeable decisions with their data. Vivian holds a BS degree in Social Work from Southern Illinois University, where she started her healthcare career as a clinical social worker at Anderson Hospital. She also holds additional certifications in Microsoft SQL Server, Visual Studio, and Reporting Services.

Greg D'Abate, VP Sales & Marketing

Greg started with Acmeware in 2013 and is responsible for the company’s branding, lead generation and new revenue generation. Prior to Acmeware, he spent three years working for a marketing agency in Atlanta, GA developing its digital marketing strategy and implementation. The first 22 years of Greg’s professional career were sales and marketing roles within the mortgage industry. Greg holds a bachelor’s degree with a double major in Economics and Political Science from Fairfield University.

 Ian Proffer, Director of Communication & Training

Ian started as Acmeware's 4th employee in 2007. Since then he has served the company in many roles and worn many hats. Before joining Acmeware, he spent seven years in healthcare IT at Jefferson Healthcare in Port Townsend, WA and Harborview Medical Center in Seattle. Ian has worked for the last 25 years as a consultant, report writer, database analyst, administrator, and architect, including four years at Microsoft in the SQL Server group. Ian is a Microsoft Certified Trainer, and holds a Microsoft Power BI Data Analyst Associate certification.

Stacy Smallenberger, Manager of Professional Services

Stacy began working at Acmeware in 2011. Her IT healthcare experience started 24 years ago at Sarah Bush Lincoln Health Center in Mattoon, IL. Stacy was their primary NPR report writer for several years and transitioned to DR development. Stacy has been a manager in Professional Services since 2017 managing  relationships with our clients and supporting our consultants to have the resources and tools necessary to provide our clients the best customer service. During her tenure at Acmeware, she has been heavily involved in the support of our quality sites and applications. Stacy holds a bachelor’s degree in Computer Management from Eastern Illinois University.

Mary Mertens, Manager of Quality Services

Mary started with Acmeware in 2018 and has been in healthcare for over 32 years, including IT and Quality roles at Memorial Hospital in Belleville, IL. Over the years, Mary has been the Project Manager for Acmeware’s Quality Team, ensuring that our quality clients have the information, support and tools they need to achieve successful quality submissions each year. Mary now leads our Quality team as we continue to grow our client relationships and provide our quality clients with the ever changing reporting requirements that are needed. Mary has achieved the Green Belt status in the Lean Six Sigma Program for Project Management. She also holds additional certifications in Microsoft SQL Server, Visual Studio, and Reporting Services.

Consider joining us.

A growing, privately held corporation who provides solutions for the MEDITECH™ Data Repository (DR) application, Acmeware has earned a reputation for exceptional customer service and values the long-term relationships we enjoy with our clients. Acmeware has a lot to offer both beginning and experienced professionals:

• A culture offering a positive work/life balance.
• Opportunities for talented individuals to develop their technical, interpersonal and leadership skills.
• Challenging, meaningful, and passion-inspiring work. Dynamic, creative, and supportive co-workers. And a work environment that nurtures curiosity and collaboration.
• Highly competitive benefits that demonstrate our commitment to our employees’ financial and personal well-being.
• A dynamic small company with a reputation for exceptional customer service.
• Opportunities to make meaningful contributions to your success and our clients’ success.

Our Work Environment

There’s more to careers at Acmeware than just work. We provide a casual and personable environment, whether you choose to come to our offices in Medfield or work remotely. At Acmeware, open communication and teamwork are greatly valued. We offer flexible work schedules, generous time-off policies, and support you in your efforts to fulfill personal and professional goals. Camaraderie and fun are a big part of our culture.

Benefits

Because we seek talented individuals to join our company, we provide comprehensive benefits. Our employees enjoy competitive salaries; paid time off allowance; flex-time schedules; health, dental, vision, and life insurance; flexible spending and health savings accounts; an employer-matching 401(k) retirement plan; profit-sharing; discretionary performance and referral bonuses; educational reimbursement; regular social events and outings; and complimentary access to a nearby fitness center in Medfield.

Our Core Values

• We believe that we work to live and enjoy time with family and friends and enjoy a healthy work-life balance. We encourage staff to appropriately utilize PTO to spend valuable time with family and friends.
• We are dedicated to providing exceptional service to our clients. We cultivate long-term, constructive relationships with our clients who realize material benefits by partnering with Acmeware. When they succeed, we succeed.
• We cultivate a culture of inclusiveness, transparency, and helpfulness. We encourage an open environment where honest communication is sought, and honest differences of opinion are accepted and appreciated.
• We are committed to continuous improvement. We are committed to embracing innovation and providing employees with the training they need to not only advance their professional and technical development, but also to serve the ever-changing needs of our clients.
• We have fun! While we work hard at Acmeware, we also have fun: from trivia night at the local pub and a company outing, to ice cream and birthday parties, there is plenty of time to get to know your fellow team members.
  
  

Current Opportunities

Business Intelligence Analyst

We are seeking a skilled and experienced Business Intelligence Analyst to join our team. You will be responsible for designing, developing, and maintaining business intelligence solutions that enable data-driven decision making. You will work closely with stakeholders to understand their reporting and analytics needs and translate them into effective BI solutions. This is an exciting opportunity to contribute to the growth and success of our organization.

Duties

• Design, develop, and maintain business intelligence solutions using tools such as Microsoft Power BI, Visual Studio, SQL and more
• Collaborate with stakeholders to gather requirements and understand their reporting and analytics needs
• Work as part of a small, dynamic, development team to specify design, develop, and test using proven software development methodologies
• Develop data models and design data warehouse structures to support reporting and analytics
• Create ETL processes to extract, transform, and load data from various sources into the data warehouse
• Create DAX calculations and measures to support data analysis
• Keep up to date with the latest Power BI features and trends
• Perform data analysis and develop visualizations and dashboards using Microsoft's Power BI
• Optimize performance of BI solutions by tuning queries, indexes, and server configurations
• Conduct testing and debugging of BI solutions to ensure accuracy and reliability
• Provide technical support and troubleshooting for BI solutions

Experience

• Proven experience as a Business Intelligence Analyst or similar role
• Strong knowledge of data warehousing concepts and methodologies
• Strong understanding of data modeling and data visualization concepts
• Experience with SQL Server for data extraction, transformation, and load processing
• Experience with Microsoft Fabric, particularly in Power BI, Power Query, DAX
• Strong analytical skills with the ability to translate complex business requirements into technical solutions
• Excellent problem-solving skills with attention to detail
• Excellent verbal and written communication skills

This position is 100% remote.

If you are a talented and motivated individual with a passion for data and analytics, we would love to hear from you. Apply now to join our team as a Business Intelligence Analyst and contribute to our organization's success.

Qualified candidates may submit your resume in confidence for consideration to This email address is being protected from spambots. You need JavaScript enabled to view it..

Relocation and visa sponsorship are not available.

Consultant Analyst

We are seeking qualified candidates for Consultant Analyst positions to join our team of analysts whose primary responsibility is to manage our client relationships.  This role includes both technical and report development functions as they relate to MEDITECH Data Repository systems, as well as providing professional and high-service consulting and project management services to our clients. 

Qualifications, Experience and Personal Attributes

Bachelor's degree or equivalent experience; a minimum 2 years of experience with the following:

• Intermediate to advanced T-SQL stored procedure, function and view development using SQL Server Management Studio.
• Intermediate to advanced server and database administration using SQL Server Management Studio.
• Intermediate to advanced report design, layout, formatting and deployment using SQL Server Reporting Services, including SQL Server Data Tools (SSDT)/Visual Studio and Report Manager and Microsoft Power Bl Desktop.
• Experience with Microsoft Fabric, particularly in Power BI, Power Query, DAX
• Provide proficient DR operational support using the MEDITECH Data Repository application, Acmeware-authored SQL utilities and functions, as well as Blue Elm’s DrAuditor.
• Basic to intermediate design and implementation of data import and/or export interfaces using SQL Server Integration Services (SSIS).

Key Success Factors

• Excellent problem-solving skills with attention to detail
• Collaborate with stakeholders to gather requirements and understand their reporting and analytics needs 
• Strong communication skills
• Solid organizational skills and the ability to meet deadlines 
• Ability to successfully multi-task while working independently or within a group environment
• Ability to self-direct and manage multiple projects at once
• Ability to prioritize
• Ability to recognize and protect confidential and sensitive information and exercise strict discretion when disseminating or sharing information
• Ability to thrive in a team environment sharing knowledge, lessons learned and documentation
• Proficient with Microsoft Office / Microsoft 365 and related software

This is a full-time position that requires minimal travel, no weekend hours and no on-call time. You will become an integral part of our team for a career that will be highly rewarding and interesting, yet still maintain a great work-life balance.

Candidates should be self-motivated, responsible and innovative; our small company environment requires performing a wide array of tasks, time management skills, and the ability to communicate effectively with clients and co-workers.  Acmeware’s work environment encourages and promotes physical and mental well-being, wellness incentives, training, flexible work schedules, wellness incentives, and fun activities during company meetings.

Qualified candidates may submit your resume in confidence for consideration to This email address is being protected from spambots. You need JavaScript enabled to view it..

Relocation and visa sponsorship are not available.

This is our story.

Why "Acmeware?"

Acme, like Wile E. Coyote from the Looney Tunes cartoons? Well that's not exactly it, but when Acmeware founder Glen D'Abate started our company in 1998, he wanted a name people would remember. It worked.

After 13 years at MEDITECH, which culminated in leading the original Data Repository development team, Glen amicably departed and established Acmeware to provide report development and related support to hospitals as they implemented this new reporting platform: Data Repository. DR was unlike any other application MEDITECH had previously provided its customers, and established new functionality and expanded reporting possibilities.

As Glen slowly built his company into a leading provider of DR professional services, including custom reports and DR training classes, Acmeware also developed some of the first add-on products for DR, including the DrAuditor® (a data auditing and validation tool) and RAPID®, a decision-support application with analytical reports for DR. As the demand for more reports and data from DR grew, so did Acmeware, adding clients and new employees year after year.

With the advent of ARRA and Meaningful Use reporting, in 2012 Acmeware launched OneView, software for hospitals to provide and report Meaningful Use measures. Since then OneView has expanded to include quality and regulatory data for hospitals and clinicians, as well as custom report packages to help hospitals consolidate their reporting and data analysis platforms.

After 25 years and counting, Acmeware is an established leader in the analytics space for MEDITECH hospitals. We've grown from a single employee to a staff of over 25, and from a handful of clients to hundreds of MEDITECH hospitals. Along the way our expertise and unparalleled customer service remain our core mission.

Contact us today if you'd like more information about our company or the services and solutions we offer.