Company News & Events

Acmeware and Interlace Health Join Forces

A Combined 55 Years of Healthcare IT Expertise Tackles EHR Downtime

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Product launches, partnerships, and what's happening at Acmeware.

TL/DR

Announced at the 2025 MUSE Executive Institute, Acmeware and Interlace Health are combining their downtime solutions to keep healthcare organizations operational during system outages.

  • Downtime Defender by Acmeware ensures mission-critical data remains accessible on-premises and in the cloud
  • Interlace Health digitizes and enables offline access to essential clinical forms and consent documents
  • The partnership addresses the growing threat of cyberattacks and unplanned EHR outages

Acmeware and Interlace Health announce a strategic partnership to deliver a comprehensive downtime solution for healthcare organizations.

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Acmeware, a leading provider of healthcare IT solutions, and Interlace Health, the leader in eForms and eSignature solutions for healthcare, are excited to announce at the 2025 MUSE Executive Institute, a strategic partnership aimed at delivering an innovative downtime solution for healthcare organizations.

FOR IMMEDIATE RELEASE

MEDFIELD, Mass. & ST. LOUIS, MO - Jan. 3, 2025 - Acmeware, a leading provider of healthcare IT solutions, and Interlace Health, the leader in eForms and eSignature solutions for healthcare, are excited to announce at the 2025 MUSE Executive Institute, a strategic partnership aimed at delivering an innovative downtime solution for healthcare organizations. Together, they bring more than 55 years of healthcare IT expertise to deliver a game-changing downtime solution that ensures healthcare organizations remain operational even when systems go offline.

Downtime Defender by Acmeware assures that mission critical information for continuity of care and business operations remains available during downtime events. Using a robust report and file distribution engine, Downtime Defender stores reports, documents and files on premises and in the cloud for guaranteed access during a planned or unplanned downtime.

Interlace Health's Downtime Solution ensures healthcare teams are always ready for the unexpected. By digitizing and enabling offline access to crucial forms, including patient intake, clinical documentation, and consent, Interlace Health empowers teams to maintain operational excellence during EHR outages.

"We are thrilled to partner with Interlace Health to bring this innovative downtime solution to the market," said Joel Benware, CEO of Acmeware. "Our combined expertise will provide healthcare organizations with the tools they need to maintain high standards of patient care, even during unexpected system outages."

"We're excited to partner with Acmeware on this critical initiative," said Allison Reichenbach, CEO of Interlace Health. "With cyberattacks and unexpected outages becoming more common, downtime has shifted from being a simple inconvenience to a serious risk to patient care and operational efficiency. The time to act is now, and this partnership ensures healthcare teams are prepared to stay efficient, deliver care, and keep things running smoothly when it matters most."

Together, Acmeware and Interlace Health are redefining downtime preparedness, empowering healthcare organizations to stay connected, efficient, and focused on what matters most: patient care.

About Acmeware, Inc.

Acmeware, Inc. provides professional services, training, solutions, and custom software that assist clients in realizing the maximum benefit from their MEDITECH EHR. acmeware.com

About Interlace Health

Interlace Health, the next generation of FormFast, transforms how healthcare organizations manage forms and workflows. For over 30 years, we've pioneered eForms, eSignature, and workflow solutions that prioritize people over paperwork. www.interlacehealth.com