Dedham, MA – Acmeware and CloudWave are announcing their partnership to offer Data Repository (DR) & SQL Support Services at HIMSS 2019. These services are designed to assist hospitals implement, upgrade, monitor, and manage the health of the Data Repository for their MEDITECH Electronic Health Record.
Acmeware has more than 20 years of DR report writing and support experience, and offers a comprehensive set of tools, processes, and best practices for MEDITECH Data Repository and SQL. CloudWave’s deep experience delivering IT services and support to MEDITECH hospitals complements Acmeware’s expertise and expands access for MEDITECH customers to skilled DR resources via the OpSus Cloud Care Service Desk.
“MEDITECH hospitals rely on their Data Repository for accessing data that is used for analytics, reporting and interfaces,” said Glen D’Abate, President of Acmeware. "Our team of DR experts, combined with CloudWave’s experience and best practices for delivering service desk support services for healthcare using ITIL processes, was a logical fit.”
“Together with CloudWave we are providing experienced resources and ongoing monitoring to continuously improve a hospital’s data integrity by identifying issues and implementing best practices to help optimize the benefits of critical data captured by the MEDITECH Electronic Health Record." continued D’Abate.
Data Repository/SQL Helpdesk Services
“We are pleased to partner with Acmeware to bring a MEDITECH-specific DR support offering to hospitals,” says Jim Fitzgerald, Executive Vice President at CloudWave. “This service adds to the robust suite of OpSus services available to our customers. Hospitals need a way to help manage and maintain their data, and often don’t have the resources and skills on staff to leverage the MEDITECH DR for reporting and data analytics. The combined teams at CloudWave and Acmeware provide the leading-edge technical and process expertise necessary to help our customers meet their operational and compliance requirements.”
About Acmeware, Inc.
Acmeware provides professional services, software solutions, data integration tools, and education to help our clients realize the maximum benefit from their MEDITECH EHR. We are a service-oriented company whose mission is to empower healthcare professionals with superior information to make knowledgeable decisions.
CloudWave works with hospitals to implement unique multi-cloud strategies, bringing public, private, and cloud edge resources together into a single operating environment. CloudWave’s focused portfolio of OpSus Healthcare Cloud services include hosting, disaster recovery, systems management, security, backup, and archiving services, along with 24 x 7 x 365 support delivered by our U.S.-based CloudCare Service Desk. For more information, visit http://www.gocloudwave.com or call (877) 991-1991.