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Check out the latest blog posts from the Acmeware Advisor.


 We are thrilled with our partnership with Acmeware. Data and analytics are key to our business and our ability to provide top quality healthcare to our communities. So many people rely on timely and accurate data, it is a foundational part of our Information Technology infrastructure. Acmeware helps us both proactively and reactively to keep our tremendous data environments running smoothly. They are an integral part of our team!

Jeannette Currie, BID Community Hospitals CIO  See the case study.


How can we help you?

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COVID-19 Support

COVID-19 Dashboard Support

Successful installation and configuration of the Acmeware COVID-19 Dashboard requires an intermediate level of technical skill with Microsoft SQL Server, Data Repository and Microsoft SQL Reporting Services. Users should be comfortable installing and modifying T-SQL stored procedures and directly editing table data in the user database, as well as modifying and deploying a Visual Studio/SQL Server Data Tools .rdl file to an intranet-based Reporting Services instance. See the complete list of technical prerequisites for more details.

GuidelinesCovid 19 dashboard support

While the report should be set up and initially configured by an IT / IS system or database administrator, you will need information from other areas in your hospital, based on how your MEDITECH system is configured. Some critical information you’ll need to configure the report includes:

  • How many ventilators does your hospital have?
  • What query (or queries) are used to document ventilator usage?
  • What lab tests are used to identify coronavirus and how is a positive result indicated?

As you work through the Configuration Details of the installation document, keep in mind that some of the information you’ll need might come from clinical informaticists in other departments, your lab, etc.

How to contact us for help

Existing Acmeware customers should contact us via our Customer Support Portal. For hospitals that are not already Acmeware Partnership or OneView clients, we will provide limited support to assist with the initial installation of the dashboard. Configuration support or customization beyond the successful installation of the dashboard will require a paid engagement with Acmeware.

Please contact us for support only after you’ve read the COVID-19 Dashboard Instructions document included with the report package. Use this form to submit your support request, we will respond within 24 hours, Monday-Friday.

Support requirements

Before we can respond to your support request, please make sure you have:

  1. Screen-sharing capability via WebEx, GoToMeeting, ZOOM, Microsoft Teams, etc. If you have none, make sure your network permits the use of ZOOM.
  2. Read the technical prerequisites from the setup instructions and meet all the requirements.

 


 

Coronavirus and COVID-19

Coronavirus and COVID-19

While we endure the ongoing coronavirus and COVID-19 pandemic, our thoughts are first for our employees and their families to remain safe. We also encourage every hospital and healthcare organization to check with their EHR vendor's most up-to-date guidance on how to effectively respond within your organization.

Hospitals with the MEDITECH EHR can find valuable and frequently-updated information on the COVID-19 page of their website, which includes valuable guidance on creating processes and protocols for COVID-19 management. Additionally, in response to federal requirements for reporting daily COVID-19 test result statistics to the Federal Emergency Management Agency (FEMA) for in-house COVID-19 testing, MEDITECH provides extensive report guidance and resources, including links to SQL-based reports for each MEDITECH platform.

If you're a member, MUSE International also has active and frequently-updated information from MEDITECH hospitals dealing with COVID-19, including webinars and discussion groups; after you log in, look on their member home page.

Resources from Acmeware

We're pleased to offer a new Data Repository-based COVID-19 report available at no cost to MEDITECH facilities. The Acmeware COVID-19 Dashboard provides a variety of useful measures for patients with confirmed or suspected COVID-19, including relevant metrics like patient census, bed occupancy, ventilator availability, and more. The dashboard is designed to provide you with information to help manage patients and resources during the pandemic.

The COVID-19 dashboard

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This report is available on our DR Network for free download (user registration is required) for all MEDITECH platforms: MAGIC, C/S, 6.0x and 6.1/Expanse. See this page for full details. The report download package includes the necessary components to set up and deploy the dashboard, including detailed, step-by-step configuration instructions.


Other Resources

In light of COVID-19, you may find the need to capture and report other relevant information, such as tracking visitors, SBAR, screening tools, customized appointment lists, adjustments to appointment reminders (i.e. TeleVox), or customized ambulatory reports. Many healthcare organizations are tracking employee symptoms, situations, and exposure. We can help with these as well as other areas, including:

  • Quick reports in NPR, Report Designer, Data Repository, and any SQL reporting applications
  • Working through a backlog of reports
  • Providing DBA assistance
  • Managing routine DR maintenance (checking transfer jobs, pending activity, reviewing errors) and providing a DR server status report
  • Project management

As always, we're ready to help MEDITECH hospitals with their informatics needs. If during this fast-changing and stressful time we can help with your workload, let us know. Whether it's a custom clinical report to identify potential patients at risk for COVID-19 or taking routine workload off your IT staff while they focus on critical items, we're here to help.

If you're an existing customer of ours, please contact us via the Acmeware Support Portal.  All others send us a message.

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